Provided strategic leadership and specialist services across the $2.4B Facilities & Asset Services business in Continuous Improvement, Business Systems & Technology, and Project Controls roles, supporting operational performance, business transformation and service delivery outcomes. Led the governance, administration and optimisation of corporate business systems, project controls platforms, digital solutions, data analytics, reporting and workforce planning tools, to improve consistency, compliance, decision-making and the overall service offering across a diverse portfolio of contracts and support functions. Developed and embedded business-wide continuous improvement frameworks, processes and capabilities that strengthened operational excellence, innovation and value delivery across the organisation.
